Introduction

This Privacy Policy explains how Purple Royal Tourism LLC (“we,” “us,” “our”) collects, uses, stores, shares, and protects personal information when you use our website and services. By engaging with our visa assistance or tourism services, you agree to the practices described in this policy.

In simple terms: We only collect data required to provide travel and visa services and we protect it. This policy should be read in conjunction with our Terms & Conditions.

Personal Information We Collect

We may collect the following information when you contact us, submit a request, or engage in our services as outlined in our governing agreements:

Contact Information

• Full name
• Phone number
• Email address
• Nationality

Identification & Travel Information

Required for visa assistance or tourism bookings:

• Passport copy / Passport number
• Visa status
• Date of birth
• Travel dates
• Travel purpose
• Hotel/flight information
• Insurance documents (if applicable)

Technical Information (Website Use)

To improve user experience:

• IP address
• Browser type
• Device type
• Pages viewed
• Cookies & tracking data

Additionally, technical data helps us improve website performance and security.

How We Use Your Information

We process personal data only for legitimate business purposes. Information may be used to:

• Process visa applications
• Prepare travel bookings
• Coordinate with embassies, consulates, or travel partners
• Send service updates and notifications
• Verify eligibility for visa submissions
• Respond to inquiries and support requests
• Improve our website and user experience
• Comply with legal, regulatory, or security obligations

Therefore, we do not collect data that is not required for service delivery.

Legal Basis for Processing (Compliance)

We collect personal information under the following legal bases:

• User Consent
• Contractual Obligation
• Legitimate Interest
• Legal/Regulatory Requirement

For example, embassies require passport data for visa filings.

Sharing of Information

We do not sell personal information. However, information may be shared with:

• Embassies and Consulates
• Appointment Centers (e.g., VFS, BLS, TLS)
• Travel suppliers (airlines, hotels, insurance)
• Third-party service partners
• Government authorities (if legally required)

In short: We only share data with parties required to deliver your service.

Data Retention Period

We retain documents and information only for the period necessary to:

• Complete travel or visa services
• Fulfill regulatory requirements
• Maintain transactional records

Once retention requirements expire, information may be securely deleted.

Cookies & Tracking Technologies

Our website may use cookies for:

• Analytics (website performance)
• Session tracking
• User preference optimization
• Security monitoring

Users may disable cookies through their browser settings; however, certain features may not function as intended.

Data Security Measures

We implement various measures to safeguard user information including:

• Restricted internal access
• Document verification controls
• Digital security protocols
• Encryption (where applicable)

Although no system is 100% secure, we take reasonable measures to protect data.

User Rights

Depending on applicable regulations, users may:

• Request access to personal data
• Request correction or updates
• Request deletion (where legally allowed)
• Withdraw consent for processing
• Request information on data usage

To submit a request, contact us at the address below.

International Data Transfers

Visa processing may require your information to be transferred outside the UAE to embassies or consulates. Such transfers are strictly for service delivery and compliance purposes.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

Children’s Data

Our services are intended for adults. We do not knowingly collect data from individuals under 18 without parental consent.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes become effective upon publication on our website.

Contact Information

For questions regarding this Privacy Policy, contact: